Responsive IT Company Near You in Columbus, OH

Are you tired of your managed IT company being impossible to reach? Is your small business being nickel-and-dimed for every small fix? Or maybe you're just frustrated with your IT company as a whole? If so, you've come to the right place.

Here at Amaxx, we're ready to show you what fast, friendly, and highly-responsive managed IT services can do for your small or medium-sized business. Let our team of talented professionals solve your IT nightmares once and for all.

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amaxx team

Call Us Today At 614-923-6700

Eric Hall

Eric Hall, CEO

Our Promise to Respect Your Time

"I believe time is the one thing that you can't get back. That's why here at Amaxx, we staff our helpdesk with certified technicians that can resolve your problems on the first call.

On average, we answer your call within 30 seconds, and your problem will be resolved within 5 minutes. In fact, over 90 percent of all issues are settled on the very first call into the helpdesk. You won't hear, 'Let me have someone get back to you' from Amaxx.

So why pay your staff to wait around for your IT company to call them back when you can be up and running quickly because you've partnered with us?"

Services We Offer

At Amaxx, we take pride in being one of the best managed service providers in the Columbus, Ohio area. We take the time to listen and genuinely enjoy being able to offer our professional services to small businesses like yours. You can trust that Amaxx will always provide you with:

1

A Technician Staffed Helpdesk: We're not the kind of IT company that will have you take a ticket and wait for us to call you back. Every time you give us a call, one of our Amaxx technicians will answer the phone and be ready to resolve your problem.

2

Rapid Response Times: Most of the time, any IT issues you have can be resolved remotely or over the phone. You won't need to have a technician travel to your location and disrupt your employees. Instead, you can enter a service ticket via phone, our desktop app, or by emailing our helpdesk 24 hours a day, 7 days a week, and 365 days a year.

3

Comprehensive Services: Amaxx takes pride in being your one-stop-shop for your managed IT services. We can handle all of your hardware and software management, vendor relationships, maintenance renewals, or any other technology-related needs. Here are just a few of the services that we offer.

Managed IT Services

At Amaxx, we handle all of your IT services for a flat-rate fee. We want you to be able to focus on the essential parts of your business—not worry about your IT company. That's why all of our packages are 100 percent custom-tailored to your company's specific size, budgets, and needs.

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Security Awareness Training

As a small business near Columbus, Ohio, you may not think you need to worry too much about network security. Unfortunately, 1 in every 5 small business networks may end up compromised at some point. Amaxx is here to put your worries at ease and make sure your small business is at minimum risk.

Cyber Security Awareness Training

We'll work with you every step of the way to handle the details of your IT infrastructure. You won't need to focus on your technology services because we've got that covered for you. Instead, you can focus on what matters most—running your business.

What Our Customers Are Saying

We get it—biting the bullet to switch your managed service provider or to hire a new IT company can be nerve-wracking. But Amaxx is here to ease your worries and answer all of your questions.

If that isn't enough, see what our customers have been saying!

A Great Support Company

I had the pleasure of working with Amaxx for two years while I was managing the IT for a large community. IT was just one "small" part of my job, so I really had limited hours allotted to take care of the 60+ workstations and servers. We also needed to upgrade some parts of our infrastructure to deal with the increasing demands of our clients, expand our Wi-Fi, and get better use of our medical charting systems. The team at Amaxx was always available, and they provided great direction and advice. They always considered our bottom line in the process, and followed through until everything was completed. For our regular/daily operations I really had no concerns because Amaxx is a great IT vendor, and I knew that I could rely on them. My favorite service is their 24-hour monitoring.

Working at a 24-hour facility, it is nice to go home and actually not fret over "what could happen." If anything went wrong with our server, it was the Amaxx crew getting wake-up calls in the middle of the night... not me. I came into work a few mornings and they were already there to repair some problems or do a necessary upgrade. They have always gone above and beyond and are very friendly as well.

Joy Keller

Handles all aspects of our IT
Being able to handle all our IT needs is a big benefit that Amaxx brings to the table. From a simple domain registration to a full network rebuild they take care of it all.

No nickel and dimes needed.
Amaxx does not try to nickel and dime you to death. If something is needed they will present a business case and work with you on the best course of action.

Available at a moment’s notice
When time is money it’s nice to know Amaxx is available to help day or night. They are always just a phone call away.

jerry Jerry Marselle Director of Technology
SMBH, Inc

As a small, growing business we rely heavily on Amaxx to keep our systems running optimally and also rely on them to keep in step with our growth needs. Their solutions are effective, practical and scalable. They allow us to focus on our core business and at a moment’s notice Amaxx facilitates any need we have regardless of our users technical abilities. Amaxx is a part of the “value add” solutions we offer to our clients every day.

Doug Byorth President
Focus Logistics Solutions

Who We Like to Work With

As we mentioned before, Amaxx typically likes to work with small to medium-sized companies located near Columbus, Ohio. That means you likely have 10 to 50 workstations (no more than 100) and rely on your computer or network for daily operations.

If you have a specialized line of business and you rely heavily on a particular type of software, we may be the managed service provider you've been looking for. So if you're ready to turn your technology into a powerful tool and move your business forward, let us know!

IT Industry Tips and Resources

Here are a few resources to check out on our website to help your small business!

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