The Central Ohio IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Reduce downtime, increase profitability, and make your technology work for you.

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Spam Protection

Protect your business from threats through your inbox

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Backup & Disaster Recovery

Ensure peace-of-mind with the most complete data backup solution available.

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Microsoft Office 365

Have all team members work and comment on the same project from different locations.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Amaxx, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      What Our Clients Say

      • Focus Logistics Solutions

        As a small, growing business we rely heavily on Amaxx to keep our systems running optimally and also rely on them to keep in step with our growth needs. Their solutions are effective, practical and scalable. They allow us to focus on our core business and at a moment’s notice Amaxx facilitates any need we have regardless of our users technical abilities. Amaxx is a part of the “value add” solutions we offer to our clients every day.

      • Shelley Metz Baumann Hawk, Inc.

        Working for a small structural engineering firm, I have to wear many hats around the office. Maintaining and managing the IT systems is just one of those hats but there is not enough time in the day for me to do everything effectively. Amaxx is my invaluable partner. They can easily take care of the everyday tasks such as monitoring the health of our network, managing our security protocols, verifying all PCs and Servers are properly updated, and fielding help desk calls to be sure all my fellow employees are running efficiently. They handle large projects such as server installs with similar ease, and goes to great lengths to do it in such a way that allows the office to continue to function with as little downtime as possible. The attitude of the Amaxx staff is not one of superiority. In fact, it is quite the opposite. They make you feel at ease and let you know that they are your partner. Amaxx always has the best interest of your company at heart.

      • I had the pleasure of working with Amaxx for two years while I was managing the IT for a large community. IT was just one "small" part of my job, so I really had limited hours allotted to take care of the 60+ workstations and servers. We also needed to upgrade some parts of our infrastructure to deal with the increasing demands of our clients, expand our Wi-Fi, and get better use of our medical charting systems. The team at Amaxx was always available, and they provided great direction and advice. They always considered our bottom line in the process, and followed through until everything was completed. For our regular/daily operations I really had no concerns because Amaxx is a great IT vendor, and I knew that I could rely on them. My favorite service is their 24-hour monitoring.

        Working at a 24-hour facility, it is nice to go home and actually not fret over "what could happen." If anything went wrong with our server, it was the Amaxx crew getting wake-up calls in the middle of the night... not me. I came into work a few mornings and they were already there to repair some problems or do a necessary upgrade. They have always gone above and beyond and are very friendly as well.

      Latest Blogs

      How Vizio Got Busted for Spying on Its Customers

      A fine by the Federal Trade Commission, totalling $2.2 million, was issued to Vizio following its actions of collecting data on users. This data included what the televisions were displaying, regardless of what the input was; whether it was smart TV apps, DVD players, air broadcasts, the TV’s IP addresses, or cable boxes. Whatever the TV had on it, Vizio could gather the data and do with it as it pleased. A federal court ordered Vizio to delete any data that they collected before March 2016 because their customers were not told of the company’s data sharing practices.

      To remedy this, Vizio now makes its data collection practices available through the TV’s settings. Also part of their settlement, Vizio now sends notifications directly to the user’s screen. Jerry Huang, Vizio’s General Counsel, issued a statement regarding the incident: “Instead, as the complaint notes, the practices challenged by the government related only to the use of viewing data in the 'aggregate' to create summary reports measuring viewing audiences or behaviors. Today, the FTC has made clear that all smart TV makers should get people's consent before collecting and sharing television viewing information and Vizio now is leading the way.”

      Of course, the question of what Vizio did with all of that data needs to be asked. Perhaps the company used the data to understand how customers were using its hardware, such as how frequently it was used and what kinds of devices were used in conjunction with it. This way, Vizio could use the data to better their products and make them more useful. Of course, that’s an optimistic view.

      Another way that Vizio could have used this data is by collecting it to distribute to paying partners for marketing purposes. This type of data collection would be very lucrative for Vizio, a practice that could be difficult to ignore.

      Was this collection of data a clear violation of generally-accepted ethics? That’s debatable, but the truth of the matter is that Vizio would have had a better time of it if they gave their customers the choice of being involved these data collection practices. If anything, it should make you consider how you’re using your own Internet-connected devices. You never know if and how they might be spying on you.

      What are your thoughts on this development? Let us know in the comments, and be sure to subscribe to our blog.

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      Is New Hardware Procurement on Your IT Budget?

      The answer is easy, and it’s called hardware procurement. This is way to help your business commit to regular hardware refreshes without spending an exorbitant amount of cash doing so. Through hardware procurement, you can get replacement servers, workstations, network components, and so much more without having to pay for them up-front.

      How it Works
      Purchasing new hardware can often be a financial problem, especially for big ticket items. You might be in the red for months following a hardware failure, or even up to a year. Still, even if it’s expensive, hardware refreshes are borderline necessary if you want to make sure that your business doesn’t fall victim to the eventual hardware failure, which can cause data loss. The question, therefore, is how you can accomplish all of this without breaking your IT budget.

      Let’s Get Started with an Assessment
      Are you unsure about investing in hardware procurement? Amaxx can offer you a complete assessment of your IT infrastructure. This tells us if you have any outdated hardware components that are running in a way which might threaten your network with downtime. Furthermore, we can build you out an IT roadmap that helps you plan out your hardware refreshes for the next five or even ten years. This is crucial if you want to make sure that your organization can best implement new hardware in the long run.

      Routinely updating your hardware is an important part of keeping your network secure, as well. Older hardware may not be getting the proper security patches and updates, which could put your business at risk of hacking attacks, in addition to the amplified risk of hardware failure. You don’t have the luxury of waiting until something bad happens to you, as the threat is omnipresent and could happen at any time.

      To learn more about hardware refreshes and network audits, reach out to Amaxx at 614-923-6700.

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      Tip of the Week: How to Prevent Windows 10 From Restarting While You’re Working

      In the fall of 2016, Microsoft issued an Anniversary Update to the Windows 10 OS. With this update, Microsoft included a new feature called “Active Hours.” Active Hours was created to let users specify the times when they’re more likely to be using their computers. In order to set up an Active Hours restart schedule, ensure that your computer has the Anniversary update installed (check your PC settings to see if it has already present). If you need help installing Windows 10 Anniversary, you can download this Update Assistant on Microsoft’s website: https://www.microsoft.com/en-us/windows/features.

      After Windows 10 Anniversary is properly installed, follow these steps to setup Active Hours on your PC:

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      1. Click on the Start menu and then the Settings. As a shortcut, you can also use Windows key + i on your keyboard.
      2. Next, select Update & Security.
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      3. Under the Windows Update tab, which will show up automatically, you’ll see a link to Change active hours. Click that.
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      4. From there, you can set your active hours (note: time lengths exceeding 12 hours will be marked as invalid).
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      5. Click Save to confirm your changes.

      Now your PC will not install updates during those specified hours. But again, at most, you’re only covered for a 12-hour period. So, what about those times when you need to pull an all-nighter to complete a project? Not only can Windows 10 updates interrupt your productivity, they can also take a long time to install. To further prevent unwanted installations and restarts, you can also adjust your restart settings.

      To change your restart settings, you’ll need to stay in the Update & Security section of your PC settings. Next:

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      1. Click on Restart options, which is located under Change active hours.
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      2. Turn the feature On.
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      3. Next, set the day and time when you’d like Windows to finish installing updates. There is no need to save anything. As long as the switch is set to On, you’re all set.
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      If you find that the On/Off switch is grayed out and you aren’t able to adjust it, this means that there are no new updates available at that time. In other words, you won’t have to worry about updates finishing up and forcing your PC to restart. Be sure to keep an eye on your restart options if you are planning to burn the candle at both ends.

      There you have it. Windows 10 will no longer be able to bully you into halting your productivity. For more tips on how to avoid downtime for your hardware, give Amaxx a call at 614-923-6700.

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      Know someone who would benefit from Amaxx? Let us know!

      Latest Blog Entry

      What have you watched on TV lately? Actually, never mind; if you don’t want to tell us, we can just ask Vizio. Relax--we’re not actually going through with this, but the fact remains that 11 million owners of Vizio televisions had their viewing habits tracked by the manufact...

      Latest News

      Amaxx launches new website!

      Amaxx is proud to announce the launch of our new website at www.amaxx.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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