The Central Ohio IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Reduce downtime, increase profitability, and make your technology work for you.

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Spam Protection

Protect your business from threats through your inbox

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Backup & Disaster Recovery

Ensure peace-of-mind with the most complete data backup solution available.

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Microsoft Office 365

Have all team members work and comment on the same project from different locations.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Amaxx, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      What Our Clients Say

      • Focus Logistics Solutions

        As a small, growing business we rely heavily on Amaxx to keep our systems running optimally and also rely on them to keep in step with our growth needs. Their solutions are effective, practical and scalable. They allow us to focus on our core business and at a moment’s notice Amaxx facilitates any need we have regardless of our users technical abilities. Amaxx is a part of the “value add” solutions we offer to our clients every day.

      • Shelley Metz Baumann Hawk, Inc.

        Working for a small structural engineering firm, I have to wear many hats around the office. Maintaining and managing the IT systems is just one of those hats but there is not enough time in the day for me to do everything effectively. Amaxx is my invaluable partner. They can easily take care of the everyday tasks such as monitoring the health of our network, managing our security protocols, verifying all PCs and Servers are properly updated, and fielding help desk calls to be sure all my fellow employees are running efficiently. They handle large projects such as server installs with similar ease, and goes to great lengths to do it in such a way that allows the office to continue to function with as little downtime as possible. The attitude of the Amaxx staff is not one of superiority. In fact, it is quite the opposite. They make you feel at ease and let you know that they are your partner. Amaxx always has the best interest of your company at heart.

      • I had the pleasure of working with Amaxx for two years while I was managing the IT for a large community. IT was just one "small" part of my job, so I really had limited hours allotted to take care of the 60+ workstations and servers. We also needed to upgrade some parts of our infrastructure to deal with the increasing demands of our clients, expand our Wi-Fi, and get better use of our medical charting systems. The team at Amaxx was always available, and they provided great direction and advice. They always considered our bottom line in the process, and followed through until everything was completed. For our regular/daily operations I really had no concerns because Amaxx is a great IT vendor, and I knew that I could rely on them. My favorite service is their 24-hour monitoring.

        Working at a 24-hour facility, it is nice to go home and actually not fret over "what could happen." If anything went wrong with our server, it was the Amaxx crew getting wake-up calls in the middle of the night... not me. I came into work a few mornings and they were already there to repair some problems or do a necessary upgrade. They have always gone above and beyond and are very friendly as well.

      Latest Blogs

      The Difference Between a Satisfied Employee vs a Loyal Employee is Huge

      Dr. John Fleming of Gallup conducted a survey that shows as much. He suspected that customer loyalty to a specific brand, product, person, or company was the result of an emotional attachment. To go the extra distance and get someone from being satisfied to loyal, the same general formula can be applied. According to Jay Forte of REWORK, the formula works like this:

      • If we don’t get it right, we create a dissatisfied customer. These customers don’t return.
      • If we get it right (deliver the service or product as expected), then we create a satisfied customer. These customers may return.
      • If we get it right and do something more (something that creates an emotional connection), then we create a loyal customer. These customers not only return, but they become brand evangelists.

      If you consider why you’re loyal to the brands that you are, this makes a whole lot of sense. The formula predicts that this “conversion” from being a normal customer to a loyal customer is the result of getting more than what was expected from a brand in the first place. In other words, exceeding expectations is the key to taking satisfied customers and turning them into loyal, lifelong customers.

      Now, let’s return to the original question; how can you turn a normal employee who is satisfied with their role in your organization, into a driven worker who wants to help your business succeed not just for its own sake, but for their own. One way you can bridge this emotional connection is by providing your employees with not just working technology, but top-notch technology.

      • Not getting it right: Imagine that you are an employee at a growing organization who is stuck using a lackluster workstation prone to freezing. You would quickly grow frustrated and imagine that management doesn’t care that your job performance depends on their technology working properly.
      • Getting it right: Now imagine that you’ve been given technology that works properly and keeps downtime to a minimum. Your major points of contention are taken care so you can perform your job adequately. These types of scenarios might allow for good work, but certainly not exceptional work.
      • Exceeding expectations: What if you were not only provided with working technology, but management also listened to your preferences and made sure that everyone was using technology that they were comfortable with? What if employees could use their own devices for work purposes? For many users, this is what is meant by going above and beyond.

      What it comes down to is providing employees a good reason to stick around, as it would be a shame for good employees to leave if management can’t offer them emotional investment in their work. Similarly, it would be a shame if your technology were to break down if you don’t make time to take care of it. This is something that you don’t have to worry about; or, rather, you shouldn’t have to. After all, Amaxx is here to help.

      We believe that if we can provide great IT support, we can help your business improve and exceed even your own expectations. To learn more, reach out to us at 614-923-6700.

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      Samsung Galaxy vs Google Pixel, Which is Best for You?

      Google Pixel & Google Pixel XL
      Brand awareness plays a major part in whether or not a device is economically viable. In the past, Google has released their “flagship” devices under the Nexus monicker, and users have found them to be the cleanest Android-run devices on the market. The Google Nexus brand has been manufactured by several companies including Huawei, HTC, and LG as Google doesn’t find that the cost of starting their own smartphone manufacturing outfit to be viable. This time around Google once again partnered with HTC to create their newest namesake device, the Google Pixel.

      Designed and marketed as the first truly Google phone, the Pixel comes in two sizes: one with a 5-inch display and a 2,700 mAh battery, and a larger version called the Pixel XL that features a 5.5-inch display and a larger 3,450 mAh battery. Otherwise the two devices are identical, making the choice between the smaller and larger versions more of a matter of preference than a deliberation between specifications.

      Both devices feature a Qualcomm Snapdragon 821 processor with 4GB of RAM, and a 12.3 dual-LED camera, that is now considered by industry professionals as one of the best camera experiences available on a smartphone today. They both are made from aluminum and glass and come with a rear-mounted fingerprint reader for security.

      The Pixel comes in three colors: Quite Black, Very Silver, and Really Blue. Customers can choose a device with an ample 32GB of onboard storage, or a 128GB version for those users in need of more storage space for their media. The device is available for all major carriers and can also be purchased on the Google Store, where financing is available.

      Google Pixel
      Dimensions - Aluminum & Glass design, 5.04 oz
      Display - 5” AMOLED, 1080 x 1920 (~441 ppi)
      Particulars - Android OS v7.1 {Nougat}, Qualcomm Snapdragon 821, Adreno 530, 4GB RAM, 32/128GB Internal Storage)
      External Memory & SIM - None, Nano-SIM
      Cameras - Rear facing: 12.3 MP, front facing: 8 MP
      Battery - Non-removable 2,770 mAh
      Other Information - Rear-mounted fingerprint reader, fast charging enabled, NFC enabled
      n
      Google Pixel XL
      Dimensions - Aluminum & Glass design, 5.93 oz
      Display - 5.5” AMOLED, 1440 x 2560 (~534 ppi)
      Particulars - Android OS v7.1 {Nougat}, Qualcomm Snapdragon 821, Adreno 530, 4GB RAM, 32/128GB Internal Storage
      External Memory & SIM - None, Nano-SIM
      Cameras - Rear facing: 12.3 MP, front facing: 8 MP
      Battery - Non-removable 3,450 mAh
      Other Information - Rear-mounted fingerprint reader, fast charging enabled, NFC enabled

      Samsung Galaxy s7 & Samsung Galaxy s7 Edge
      If there has been an industry leader in the smartphone space, it has to be Samsung. Not only do they manufacture some of the most popular (and powerful) smartphones on the market, they produce components for several of their competitors’ devices. In a testament to their overwhelming popularity, of all the smartphones purchased in the first quarter of 2016, nearly a quarter of them were made by Samsung. Only time will tell if those numbers are sustained after their flagship smartphone, the Galaxy Note 7, was recalled and discontinued after hundreds of them were distributed with violently faulty batteries.

      The Galaxy s7, however, is probably still the best smartphone on the market. The s7, and it’s sister product, the Galaxy s7 Edge, come with Super AMOLED displays, the most advanced chipset of any phone on the market and 4GB of RAM. If there is a feature you would like to see on a smartphone, the Samsung Galaxy s7, and s7 Edge, have it. They are dust and water resistant, they feature an always-on display, a great performing battery, and a return of expandable storage capabilities up to 200GB.

      Like the Samsung Galaxy s7, the s7 Edge features a 5.5-inch Super AMOLED display, but the Edge features a rounded edge-to-edge design that some may favor. Each device features a fingerprint reader for security, fast-charging, and NFC for use with data transfer and payment platforms. It comes in six colors: Black, White, Gold, Silver, Pink Gold, Black Pearl, and Coral Blue; and, is available on every major smartphone carrier.

      Samsung Galaxy s7
      Dimensions - Corning Gorilla Glass 4 back panel
      Display - 5.1 inches, 1440 x 2560 pixels (~577 ppi pixel density)
      Particulars - Android OS, v6.0 (Marshmallow), upgradable to v7.0 (Nougat), Qualcomm MSM8996 Snapdragon 820 Exynos 8890 Octa,, 4GB RAM, 32/64GB Internal Storage
      External Memory & SIM - microSD, up to 200GB (dedicated slot) - single-SIM model
      microSD, up to 200GB (uses SIM 2 slot) - dual-SIM model
      Cameras - Rear facing: 12 MP, Front facing: 9 MP
      Battery - Non-removable Li-Ion 3000 mAh battery
      Other Information - Fast charging enabled, NFC enabled
      n
      Sumsung Galaxy s7 Edge
      Dimensions - Corning Gorilla Glass 4 back panel
      Display - 5.5 inches, 1440 x 2560 pixels (~534 ppi pixel density)
      Particulars - Android OS, v6.0 (Marshmallow), upgradable to v7.0 (Nougat), Qualcomm MSM8996 Snapdragon 820 Exynos 8890 Octa, 4GB RAM, 32/64/128GB Internal storage
      External Memory & SIM - microSD, up to 200GB (dedicated slot) - single-SIM model
      microSD, up to 200GB (uses SIM 2 slot) - dual-SIM model
      Cameras - Rear facing: 12 MP, front facing: 5 MP
      Battery - Non-removable Li-Ion 3600 mAh battery
      Other Information - Fast charging enabled, NFC enabled

      With the smartphone space becoming more and more convoluted, each of these devices provide a substantial upgrade over last year’s smartphones, while providing users the specifications and usability they seek in a new product. Their superior build-quality and industry-leading internals provide consumers the value they seek when shopping for the best smartphone for their dollar.

      For more information about the latest mobile technology, call us today at 614-923-6700.

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      Tip of the Week: Here’s Your PC’s Wish List for National Clean Out Your Computer Day

      Consider Your Unused Applications
      It’s inevitable that your organization will stop using certain applications as time goes on. Maybe they’re just not necessary anymore, or they became outdated and you replaced them with better, more efficient solutions. Regardless, it’s important to make sure that you’re not paying for software that you no longer use, so make sure that you routinely uninstall software that fits this description. It’s a best practice to evaluate whether or not you need software that’s only used once or twice every couple of months.

      Be Ready to Update Your Software
      If you want to make sure that your PC is operating at maximum capacity, you need to keep your software updated. Patches and updates are designed with two purposes in mind: 1) Shore up weaknesses in security protocol, and 2) Improve the performance of the software. This is why it’s so important to make sure that you always keep your software up to date. Just be sure that all of your legacy apps don’t suffer from compatibility issues before upgrading to the latest versions, so reach out to Amaxx before making the jump.

      Run Defrag Software
      Do you ever wonder what happens when you save and delete files, or move them from place to place on your hard drive? Pieces of your data wind up being stored in various locations, which makes it more difficult for your computer to effectively gather and open them when the need arises. Defragging your hard drive essentially gathers all of these pieces of data and places them where they originated, thus improving PC performance. Keep in mind that defragging only applies to hard disc drives, not solid state drives. Also, if you’re running a newer version of Windows, then you don’t have to worry about defragging because Windows will automatically do this for you when the drive isn't in use. Defragging software is a great way to negate trouble, but if you’re hesitant to try this yourself, be sure to reach out to Amaxx.

      Clear Your Workstation of Dust
      Dust collects over time, so it’s in your best interest to clear it before it can cause damage to your workstation. A can of compressed air can help you blow away the dust that collects around vents and fans on your computer. Also be sure to turn your keyboard upside down and shake it to clear away skin particles and food crumbs that may have fallen into it.

      Remember Your Computer’s Insides
      Before cleaning your PC’s insides, make sure that you properly shut down your computer and unplug it from the wall. If you’re not in the habit of peeking inside your computer, you may be surprised to see it coated in a layer of dust. This dust comes from the computer’s fans, and it can cause some serious performance issues, like overheating and computer crashes. Take a can of compressed air and blow away any dirt or dust that persists within. Also of note is that you should never touch components with just your bare hands, as the oil on your fingers could potentially cause damage. We’d prefer that you reach out to a trusted technician like those at Amaxx before trying any internal maintenance yourself.

      If all of this sounds like too much work, well… we can’t blame you. After all, you have a business to run. What you can do is reach out to Amaxx and have our trusted technicians take good care of your technology. To learn more, reach out to us at 614-923-6700.

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      Know someone who would benefit from Amaxx? Let us know!

      Latest Blog Entry

      When you’re emotionally invested in something, there’s a better chance that you will enjoy it and find reason to do it. This is why marketers always attempt to use a good old tug-at-the-heartstrings tactic, as they know that if they can get their audience invested on an emot...

      Latest News

      Amaxx launches new website!

      Amaxx is proud to announce the launch of our new website at www.amaxx.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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