The Central Ohio IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Reduce downtime, increase profitability, and make your technology work for you.

read more

Spam Protection

Protect your business from threats through your inbox

read more

Backup & Disaster Recovery

Ensure peace-of-mind with the most complete data backup solution available.

read more

Microsoft Office 365

Have all team members work and comment on the same project from different locations.

read more



RokSprocket needs the RokCommon Library and Plug-in installed and enabled. The RokCommon System Plug-in needs to be before the RokSprocket System Plug-in in the Plug-in Manager
RokGallery needs the RokCommon Library and Plug-in installed and enabled.

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Amaxx, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company?
  • First Name *
  • Last Name *
  • Company Name
  • Phone *
  • Comments

      What Our Clients Say

      • Focus Logistics Solutions

        As a small, growing business we rely heavily on Amaxx to keep our systems running optimally and also rely on them to keep in step with our growth needs. Their solutions are effective, practical and scalable. They allow us to focus on our core business and at a moment’s notice Amaxx facilitates any need we have regardless of our users technical abilities. Amaxx is a part of the “value add” solutions we offer to our clients every day.

      • Shelley Metz Baumann Hawk, Inc.

        Working for a small structural engineering firm, I have to wear many hats around the office. Maintaining and managing the IT systems is just one of those hats but there is not enough time in the day for me to do everything effectively. Amaxx is my invaluable partner. They can easily take care of the everyday tasks such as monitoring the health of our network, managing our security protocols, verifying all PCs and Servers are properly updated, and fielding help desk calls to be sure all my fellow employees are running efficiently. They handle large projects such as server installs with similar ease, and goes to great lengths to do it in such a way that allows the office to continue to function with as little downtime as possible. The attitude of the Amaxx staff is not one of superiority. In fact, it is quite the opposite. They make you feel at ease and let you know that they are your partner. Amaxx always has the best interest of your company at heart.

      • I had the pleasure of working with Amaxx for two years while I was managing the IT for a large community. IT was just one "small" part of my job, so I really had limited hours allotted to take care of the 60+ workstations and servers. We also needed to upgrade some parts of our infrastructure to deal with the increasing demands of our clients, expand our Wi-Fi, and get better use of our medical charting systems. The team at Amaxx was always available, and they provided great direction and advice. They always considered our bottom line in the process, and followed through until everything was completed. For our regular/daily operations I really had no concerns because Amaxx is a great IT vendor, and I knew that I could rely on them. My favorite service is their 24-hour monitoring.

        Working at a 24-hour facility, it is nice to go home and actually not fret over "what could happen." If anything went wrong with our server, it was the Amaxx crew getting wake-up calls in the middle of the night... not me. I came into work a few mornings and they were already there to repair some problems or do a necessary upgrade. They have always gone above and beyond and are very friendly as well.

      Latest Blogs

      How Downloading Free Adware Can Lead to Malicious Crapware

      In most cases, the addition of crapware on a PC is obvious, like a browser toolbar suddenly appearing (that’s difficult to remove), or the addition of new antivirus software. Although, in cases where freeware is bundled with malicious crapware or adware, the unwanted applications are designed to be difficult to locate and remove.

      How Does this Happen?
      In most cases, the addition of crapware on a PC comes from the user being in such a rush to download the freeware that they don’t uncheck the option to also download the adware or crapware that’s bundled with the desired software. Essentially, it boils down to skipping over the fine print. To make matters more annoying, this practice is perfectly legal. After all, by leaving the box checked, the user agrees to the terms and services of downloading the software, which includes the installation of additional software.

      In instances such as this, avoiding the spread of crapware can be as simple as making sure that every user on your network knows to uncheck this box when downloading freeware. Or better yet, banning altogether the practice of downloading freeware and unapproved software will almost guarantee that your network won’t become cluttered with unneeded and potentially malicious programs.

      Why Does this Happen?
      By now, every Internet user should understand that nothing online is truly free--take for example the plethora the free apps that make money by collecting your data and selling it to marketers. Similarly, many of the developers of freeware make money if they can “trick” a user into downloading the bundled adware or crapware. In some cases, developers have been known to make as much as $150 per install.

      How Bad is It?
      In a recent report by ZDNet, it was revealed that Google issues over 60 million warnings each week to users about the dangers of downloading potentially dangerous software. In fact, Google claims to issue more warnings for unwanted software than they do for malicious threats--three times more to be exact!

      To better understand the nature of these software bundles, ZDNet cited a study where it was found “that 59 percent of bundles are flagged by at least one antivirus engine as potentially unwanted, and that some packages are built not to install when the presence of antivirus has been detected.”

      You may have encountered a malicious app that originated from a freeware download if you’ve ever encountered a fake “system alert” when using your web browser. With this all-too-common scam, you’re presented with a fake security breach “requiring immediate action.” Often times, the recommended course of action involves the user unnecessarily transferring funds or control of their PC to the scammer.

      How Can You Protect Your Business?
      In addition to the aforementioned employee training, business owners will want to employ a network security solution that detects and blocks threats associated with downloading malicious software. With a content filter, spam blocker, firewall, and antivirus solution, a Unified Threat Management solution from Amaxx is up for the task of keeping your business safe. Make sure that your company is protected from the worst of the web by giving us a call today at 614-923-6700.

      Learn More

      Tip of the Week: What to Do When Your Device Won’t Connect to Wi-Fi

      Step One: Check Your Positioning
      The first step to any Wi-Fi troubleshooting is to make sure that the router is located far enough away from any other electronic devices, as these devices can negatively influence the strength of the signal. This is especially true when these devices are positioned between the router and the workstation it is connecting to. Walls and floors can also affect the signal--the thicker the obstruction, the weaker the signal.

      A relatively simple fix, especially when the router needs to be shared by multiple floors, is to elevate its position on the lower level. This reduces the amount of space the signal will have to cover before passing through the ceiling/floor (ideally without issue), as well as the amount of obstacles it has to contend with to reach the users on the level it is on.

      Step Two: Antenna Adjustments
      If a router (or PC) has an external antenna, it may be beneficial to adjust the antenna's position until the signal’s sweet spot is found. Opinions of optimal antenna orientation vary, so it’s likely that the user will need to find the ideal alignment through some good, old-fashioned trial and error.

      If that still isn’t effective enough to resolve the deadspot issue, there’s always the option of replacing the antenna itself. By simply unscrewing the included antenna and replacing it with a stronger model (or if absolutely necessary, a stand-alone antenna and extension cord combo), you can hopefully extend your reception out of your poorly-placed dead zone. After these adjustments are implemented, a device can pick up a signal that--under normal circumstances--would be out of reach.

      If the equipment in question doesn't have an adjustable antenna, there are USB adapters available to plug into a device that can work similarly to how the standalone and extension cord setup can, thanks to their longer USB connection cords.

      If these adjustments still don’t deliver satisfactory results, it may be worth it to consider investing in a Wi-Fi extender. Rather than trying to maneuver a router and receiver to make a better connection, using a Wi-Fi extender means there only has to be a clear signal to each device from the extender’s position. This is a very effective solution if an immovable obstacle (say, for example, a wall) is blocking the signal, as the extender can create a detour around the obstacle, preserving the signal quality.

      Step Three: Upgrades and Updates
      Finally, check the router and adapters themselves. While age shouldn’t have too much effect on their performance, it could eventually develop into a problem if left unaddressed. Therefore, like all other office solutions, the costs associated with regularly upgrading equipment will likely be well worth the investment. However, if the equipment in question is too new to warrant a complete replacement, or hasn’t had its firmware upgraded in a while, it’s worth checking with the manufacturer or online for any updates that have been made to the device’s firmware or drivers.

      With these practices at your disposal, your Wi-Fi isn’t likely to cause many problems in your office again. If you still can’t get your Wi-Fi to work as intended, Amaxx would be happy to help. To learn more, reach out to us at 614-923-6700.

      Learn More

      Educate Yourself About the Cloud Before Choosing a Cloud Provider

      What is the Cloud?
      The cloud is a way of computing that allows your business to store and access data in an online environment. To put it simply, you’re using someone else’s computer for the purposes of storing data. This computer or server is managed and secured, either by your business’s IT department or by security professionals within public cloud providers. As long as you have an Internet connection, you can access your data from anywhere at any time, and scale resources to match your particular needs at any given moment. This flexibility is the greatest benefit that the cloud offers businesses.

      By using a cloud solution, you can cut your costs and increase mobile productivity substantially. The cloud can also improve internal collaboration across departments through shared storage space. In general, cloud computing is such a solid investment that you’d be hard-pressed to find a business that doesn’t utilize the cloud in some way, shape, or form.

      We’ll discuss the three types of cloud solutions in detail so you can make an educated decision regarding your business’s cloud investment.

      Public Cloud
      The public cloud is a place where the general public can store data within a cloud environment. It’s set up in a way which allows users to access only their own part of the cloud. Of course, this also depends on the provider, but it can be either a free or paid service for however many resources you use. For a good example of how the public cloud works, look at G-Suite (Google’s cloud services), Microsoft Office 365, and Dropbox.

      Granted, the public cloud still has its downsides. If you lose your Internet connection or you’re traveling without access to the Internet, you’ll have problems accessing your data. Plus, some providers are known to change the locations of stored data without informing you of the change, which could become problematic. Another major concern is that you won’t have complete and total control over your security standards.

      While the services work for their price and are good for consumers, the public cloud might fall short of business expectations. A more customized solution can be found in the private or hybrid cloud.

      Private Cloud
      When we talk about the private cloud, we usually refer to one of two setups. Sometimes a company has the resources to host their own cloud solution, but in other cases, providers might offer an isolated section of their infrastructure for exclusive use by your organization. The provided solution is based on resource usage, while the private cloud that’s hosted on-site tends to be a bit more costly due to hiring IT staff to maintain it. Either way, the private cloud offers substantial improvements in terms of security, while requiring a bit more loving maintenance.

      Hybrid Cloud
      The hybrid cloud is a solution designed to utilize qualities of both the public and private cloud to achieve a similar level of service to both. By reaching through an infrastructure’s firewall to access resources, it effectively allows for a similar level of service as a public cloud with exceptionally more powerful security solutions. The hybrid cloud is ideally for use by organizations that need the customization it offers.

      Which type of cloud are you interested in? To learn more about your options, give us a call at 614-923-6700.

      Learn More

      Know someone who would benefit from Amaxx? Let us know!

      Latest Blog Entry

      One benefit of the Internet is that, if you search hard enough, you’ll likely find a free tool or app for virtually any common computing task. While certainly advantageous, freeware often comes with a hidden price, like having to also download additional, unwanted software, ...

      Latest News

      Amaxx launches new website!

      Amaxx is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login

      Remember me